The City of Brno has established a free telephone line at number +420 800 140 800.

The line is available on weekdays between 7:30 and 15:00 (Mondays and Wednesdays till 17:00). The operators can speak English, too. 

What you can get there:

• assistance to get informed of and understand the current living situation,
• advice how to solve the situation,
• instructions how to file applications for various social benefits,
• complex information on available social services,
• intermediation and arrangement of contacts with other organizations focusing on help in difficult situations,
• social advice in person, by phone or e-mail socioinfopoint@brno.cz.